If you're already offering curbside pick-up®, or you'd like to get started, here's how it works:
CUSTOMER places order via phone, online or app, and chooses to pick up at the shopping center
MERCHANT provides the customer with appropriate "Pick-up Zone" (for example, Zone A, B or C, etc.)
CUSTOMER is instructed to call the store once they've arrived, indicating which spot number they have parked in
MERCHANT brings item to the customer's car, and places it in the trunk
THAT'S IT – CUSTOMER LEAVES HAPPY!